eS
eric S
1 reviews | Active since May 2015
23 Jan 2023, 14:06
Poor Communication services
Vodacom customers services respond promptly to my review on the wrong billing. They promised to credit my account and update the ITC on the 3rd of November 2022. I have emailed; called and tried all possible means of communication at my disposal to get this matter settled once and for all. But till today I am still waiting
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Jan 2023, 15:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2023, 15:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,