AL
Azraa L

1 reviews | Active since Jun 2021

24 Aug 2022, 11:19

Poor communication and service

Omg I’m so over vodacom

Honest when I come back to South Africa I will cancel anything and everything I have with them

This is honestly pathetic It’s been a month and still no response And everytime someone does contact me They refer me to another department ( cause it’s not there department)

Yet another billing month Quick to take money out of accounts but not help customers

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2022, 11:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team