Poor communication and awful service!!!

Item: Vodacom
Rating: 1
Author: Nikita S

So Vodacom decides to suspend my service!! Not a call, not a sms, no warning or explanation. This is pathetic to say the least especially at a time like this with in the chaos we find ourselves in. Once again Vodacom has proved to be inconsiderate with a poor lack of communication.... I'm so disgusted at their service really. For a paying, loyal customer.

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Replies (1)

Vodacom's replyOfficial

10 May 2020, 02:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 May 2020, 02:22

Official