MS
Mulalo S
1 reviews | Active since Jan 2022
27 Feb 2024, 16:06
Poor communication
I called vodacom customer service yesterday morning regarding the internet service and they told me that they will escalate the matter and get back to me.i have been calling the whole day today and no one I assisting me.there service is poor and they just collect money from the people and falling to render their service
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Vodacom's replyOfficial
28 Feb 2024, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2024, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team