TC
Thato C
1 reviews | Active since Aug 2021
31 Mar 2023, 04:53
Poor communication
I requested for the router to be looked at in January as the signal does not reach my bedroom. The appointment was for 18 Feb and till today I am waiting, no communication is sent about the delay. Bad communication for a telecoms company
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
31 Mar 2023, 07:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2023, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team