JN
Julia N
1 reviews | Active since Sept 2023
05 Feb 2024, 19:50
Poor communication!
They don't respond to emails! When you call, you're transferred from one consultant to another until the last one drops the call! They send a 00 due amount but fail to update on the credit bureau!!
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Vodacom's replyOfficial
06 Feb 2024, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2024, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team