Poor Client service by Vodacom.

I was de*****ed where an upgrade was done on my name & acc. without my knowledge and matter was subsequently investigated by Vodacom's ***** Dispute unit. Now I'm struggling to have them merely restore my package of 60 gig anytime + 30gig night owl, 10gig video streaming ticket and 10 gig social ticket which still had 7 or 8 month left on my contract. So frustrating to deal with such an established organization but get the poorest service😒 Number in question is ***. Acc no. l***-4. Contactable no. ***