RN
Ronel N
1 reviews | Active since Apr 2014
22 Jul 2020, 11:13
POOR CLIENT SERVICE
I have posted an issue regarding Debt Review on 2020/07/07 round about 09:44. Vodacom rep**** with a private message on sam date at 11:06. Message said that consultant would be in contact in due time. Well, it is two (2) weeks and one (1) day ago. And as to date there is/was no contact from their side. Well done Vodacom. Super impressed with your client service.
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Vodacom's replyOfficial
22 Jul 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team