POOR CLIENT SERVICE

I ordered a phone Huawei P8 Lite, which was out of stock (understandable) mid-end September. They had put in a back order from Huawei. I have visited the branch 3 times and phones 3 times requesting information on the order and date of delivery of the phone. Not once of the six attempts from my side, had I been rep**** a call or given an answer regarding the arrival of the phone, whereby after each time I am given word: \We will find out sir