CM
Clement M
1 reviews | Active since Feb 2024
22 Feb 2024, 12:44
Poor Cistomer Service
I have been emailing the customer care without any feedback. I even tried their facebook page which was also not helpful, cause they make you speak with the robot the whole time even though the problems require a human being. I wish there was zero star to rate them.
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Replies (3)
Vodacom's replyOfficial
22 Feb 2024, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2024, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Clement M's updateReviewer Update
22 Feb 2024, 15:44That's a lie, what about the two emails that you guys didn't even acknowledge?
CM
Clement M's update22 Feb 2024, 15:44
Reviewer Update
That's a lie, what about the two emails that you guys didn't even acknowledge?
CM
Clement M's updateReviewer Update
22 Feb 2024, 15:45I can even share screenshots of all my communications.
CM
Clement M's update22 Feb 2024, 15:45
Reviewer Update
I can even share screenshots of all my communications.