AH
Allan H

1 reviews | Active since Sept 2015

09 Jan 2017, 13:36

Poor Call Centre Service

<p>My calls are ended when calling the Yebo Yethu Call Centre. The call rings, call is accepted, i hear the Call Centre buzz in the background then a second thereafter the call is ended. This happened today, 9 January 2017 at 12:46, 13:16, 13:18 and 13:27. Poor service from this Call Centre.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2017, 14:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team