Poor Business Support for any technical queries, BUSINESS OWNERS STAY AWAY!!

We have been experiencing intermittent issues with our LTE router with Vodacom. They pick up our router switches off, and our speed is 2mbps. We are a operational business, who makes use of this. Numerous calls, emails and requestes for anyone to get back to us, falls on deaf ears and eyes. Escalations are not put through, but the moment you want to cancel and request for them to void the cancellation fees, do they then only wake up. We have yet to receive any call backs regarding our issue, it has been long! If you have a business, you are on your own with technical queries, stay away business owners!