RN
Rudy N
1 reviews | Active since Mar 2019
23 Jun 2021, 16:40
Poor Business practice
Vodacom do it to me again. I just cannot believe their poor service to long standing customers. Again after a contract renewal I have lost application in the MyVodacom app. When I question them, I am told it is because I changed my package to one that does not offer it. I have been with Vodacom for many years, probably 20 but apparently it all comes down to a package, NOT a customer
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Vodacom's replyOfficial
23 Jun 2021, 18:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2021, 18:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team