ED
Ester D

1 reviews | Active since Feb 2026

04 May 2026, 04:48

Poor, bad and incompetence poor service

I’m so disappointed about Hello Peter with my Vodacom issues I think I don’t get assistance, because Vodacom service continues being bad ,poor, inconsistent, incompetence and not willing to assist customers being down since Thursday no one has call me I’ve been calling like headless chicken no help but they are quick to debit their money but no customer service is like they are running ****a shop they don’t care about customers and use this internet, they didn’t even compensate me for time being while took a almost a week without internet, don’t know what to do or say about Vodacom so tired it’s bad.

0
Replies (2)
Vodacom
Vodacom's reply04 May 2026, 07:22
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

 ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details


Regards,
Vodacom Consumer Website Team 

ED
Ester D's update04 May 2026, 08:34
Reviewer Update
Same response Vodacom never contacted me from last week up to date never contacted me so not sure I will ever receive help, that’s why not even sure if hello peter does help because Vodacom continues lying to customers and their poor services agent that lies to customers and don’t even know how to assist so not sure will ever get help.