Poor attitude when reporting a fault

As from the beginning of the 2015/2016 festive season I have been experiencing serious Vodacom connection problems. At first I put it down to the high volume of visitors in Durban and particularly on the Bluff.<br> Now that everything is back to normal I thought that there would be an improvement but it is as bad as ever.<br> Last year due to signal problems Vodacom installed some equipment that boosted the signal and all was well but at present it would seen as though the problem is not signal strength but rather over -subscribed or overloaded system that can't handle the demand for service.<br> This morning I tried to report the problem to Vodacom but was told by the person that I need at least 3 other numbers with the same problem before they can attend to the problem. So I have to go out on the street and ask the neighbours if they have a similar problem or Vodacom will not be interested in assisting me.<br> I think this is a poor show by Vodacom in providing a proper service.<br>