Poor application process

If you guys are not opening accounts for ********** using a **** drives license. you are declining my application for no reason and refusing to tell the real reason you rejecting my application. What I fail to understand is if you are going to decline my application, at least tell me why. You can not tell me to contact Experian, of which I did and I was told my credit score is "Great". I also checked with transUnion which the also confirmed that my credit profile was "excellent". Like I am not asking for much, I just need a detailed report why my application was declined. No one know and the cannot even refer me to the applications department. I am sure Vodacom has a department that can assist with that.