WT
Winnie T
1 reviews | Active since Jul 2022
04 Aug 2022, 18:54
Poor and worse service ever
I took out a contract in Dec 2020 when i want to enquire about an early upgrade am told my contract ends April 2023. Meaning my contract is 27 months, how is that even possible? I have called from 11 of July 2022 to date i received no help at all. And I always have deal with such every time I have to upgrade.
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Vodacom's replyOfficial
05 Aug 2022, 07:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team