MM
Marlan M

1 reviews | Active since Sept 2017

27 Nov 2018, 11:19

Poor and Unprofessional Service

Even after numerous attempts to resolve my matter, Vodacom is unable to figure out their mistake. No one takes responsibility or does what they say they are going to do. Absolutely useless customer service!!!!

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2018, 11:27
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details 
Regards, Vodacom Consumer Website Team        
Vodacom
Vodacom's reply27 Nov 2018, 18:10
Official
Dear Customer,
Kindly note that  we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given. 
Regards
Consumer Website Team