Poor and pathetic service provider

Im a very angry customer I have called Vodacom numerous times cancelling a contract that was just opened before their 14 day agreement I have spoken to numerous people through the phone trying to cancel my contract all I get is you will receive an email and sms after 72 hours since today I have not received that it’s been almost a month now looks like Vodacom is good at ****ming their clients I have blocked them on my bank account because I’m not winning with them I personally hate anything that has to do with Vodacom