LV
Lawrence V

1 reviews | Active since Apr 2013

19 May 2023, 09:10

Poor and Pathetic service

Truly pathetic service from Vodacom. Do not expect anyone to ever call you when they say they will. Do not expect any kind of satisfaction when dealing with them. All they are interested in is taking your money. They have promised to call me on numerous occasions but have not done so. Instead, they have started using this platform as a way to deal with customer complaints. Not very professional at all. I expect to be called and dealt with as a valued customer in a professional and courteous manner.

0
Replies (1)
Vodacom
Vodacom's reply19 May 2023, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team