Poor and pathetic ******
<p>This is my second number at Vodacom (the only network I have ever been on since 1999) and all I am getting this hear is data and airtime disappearing. Then when you phone you get transfered the whole time or the person on the other side is like a robot repeating things to you and try to tell me the whole time how incompatent I am. If I use the same phone for over 2 years and suddenly data dissappear it can't be my fault, especially if almost all my settings are only working on wi-fi. I am pass angry, now I am peed off and a mad *** - because how do you operate if no one can help and never gets back to you?? Then they tell me 72 hours to 14 working days then I will maybe have a answer!!!!! What the hel - is Vodacom going mad. This is not client service and then then to put the cherry on top the lady say : "this happens to a lot of our customers". Surely you can do something about it?? What happen that it suddenly happens now?? Everybody I talk to is complaining about Vodacom since December 2016 - so surely there is huge problems that needs to be sorted!?!?!? I can not just buy data for fun, I am not rich and a normal low to middle class worker and there fore use wi-fi at work and my friends. This is really unexceptable - VODACOM GOING SOUR AND BAD WITH POOR AND PATHETIC SERVICE, REPLIES AND RESPONSE!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Thank you for all the detail iPhone settings!
Just to make things actually wores is that you always try to tell me that I don't know how to use my phone.
All these settings is off as per your list, so there was actually nothing new I can add and like I have explained - for almost 2 years and the same settings why is the data usage suddenly change.??
The problem is definetly not on my side, but on Vodacom's side - same phone, same settings and out of the blue a months data get used in one week??
Thank you for all the detail iPhone settings!
Just to make things actually wores is that you always try to tell me that I don't know how to use my phone.
All these settings is off as per your list, so there was actually nothing new I can add and like I have explained - for almost 2 years and the same settings why is the data usage suddenly change.??
The problem is definetly not on my side, but on Vodacom's side - same phone, same settings and out of the blue a months data get used in one week??
