POOR AND INCONSIDERATE SERVICE

<p>My phone was handed in for repair, the wrong phone number was captured.</p> <p>The rude and impatient call Centre agent was unhelpful </p> <p>They apparently phoned me once, whilst I was in a meeting, from a private number. They only phoned once then automatically said that I rejected rhe quote.</p> <p>i did not receive the quote before they rejected it.</p> <p>The phone is on contract but they made no attempt to investigate whether it was covered in the contract.</p> <p>Now they said I must go back to where I handed it in and then they will reprocess it from the beginning, after I spent from 10 am to 2 pm checking it in the last time.</p> <p>i am very disappointed and unhappy</p>