1 reviews | Active since Oct 2016

08 Feb 2018, 10:38

Poor and Inaccurate Respond

After the back and forth with Vodacom for an entire day. Vodacom now has requested that I provide information that i could have provided yesterday in order to speed up this process. So an entire day was wasted and now i have been referred to a different person .

This is really appalling

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2018, 11:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team