Poor and distasteful exprience

<p>I am struggling with your contact centre to reactivate CLI on my line. I have been told that they can’t activate because of my account status being overdue. I have mentioned a million times that the overdue amount relates to a ********** line (064 ********** ) opened under my name, which I will not be paying because it is not my line. I have since logged a ***** query with you which is still in progress.</p> <p> </p> <p>However in the interim all I need is my original account 1- ********** ********** to be updated accordingly and my CLI activated on my line 079 ********** . This is really affecting my credit profile when it is not even my fault that Vodacom did not follow all due diligence when they approved this ********** line. Now a customer has to suffer because of your inefficiency.</p> <p> </p> <p>I am tired of calling your contact centre to sort out this issues.</p> <p>I must say that I have experienced a very poor and disastrous service in the past weeks. I am extremely dissatisfied with your level of service, you don’t seem to value your customer as to date no one has contacted me on my previous review. I now wait to see if you will have the decency to contact me this time around.</p>