Poor and disgusting service!!

<p>I recently decided to take out a contract phone, and went to one of the Vodacom shops (Cape Gate). The consultant assisted me on what seemed pretty easy and straight forward deal, promised me that the phone would be active after 2 days, did paper work for a sim swop as well. Well, my rude awakening was when I had to call on the 3rd day to ask why the contract phone was not active yet, the lady who answered my call couldn't care less, giving me answers as like you not the only one with the problem, the bad part was when she was shouting to what I think might have been a colleague while I was still on the phone, without even excusing herself or putting me on hold. Cutting story short the contract phone I assume is activated as the debit went off my account, the mystery that I have been calling back and forth from the Vodacom call centre to the branch in question and trying to solve without any luck after 7 days, is that my contract phone still has no network and the top up airtime is loaded on my prepaid number.</p> <p> </p> <p>So disgusted and regret having taken out the whole thing in the first place.</p>