RL
Refilwe L
1 reviews | Active since May 2018
05 Jan 2020, 16:28
Poor and bad service
Vodacom as big as it is, it still operates like a ****a shop. Either your system is failing you or you hired *********** personnel. This is the worst service ever I've received and it doesn't look like there will be a solution soon. What gets to me is that even after not delivering the correct service, they still debit your account.
What happened to customer's rights???
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jan 2020, 17:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jan 2020, 17:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RL
Refilwe L's updateReviewer Update
05 Jan 2020, 20:15If Vodacom kept to its promise of contacting us and trying to solve our issues, we wouldn't be here on hello Peter.
RL
Refilwe L's update05 Jan 2020, 20:15
Reviewer Update
If Vodacom kept to its promise of contacting us and trying to solve our issues, we wouldn't be here on hello Peter.