EM
Elize M
1 reviews | Active since Oct 2017
09 Oct 2017, 14:38
Poor and appalling service
Dear Vodacom. I am livid. Our packages have been changed by someone at vodacom without consulting us. This is ***** and should be sorted immediately. Know you try and get somebody to assist you with this, i dare you. It was never to change. Its absolutely appalling. ********** 926 and second no. My no ********** 488 which is not part of the problem.
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Replies (2)
Vodacom's replyOfficial
09 Oct 2017, 15:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2017, 15:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Oct 2017, 13:19Good day
Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Oct 2017, 13:19
Official
Good day
Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,