MN
Michael N

1 reviews | Active since Feb 2014

13 Mar 2017, 09:28

Poor an bad service

<p>Good day</p> <p>This service I've received from Vodacom is so appalling even when you log a complaint they don't seem to bother only response is sorry we couldn't get hold of you. I ordered a phone waited 3 weeks due to bad service and when I ordered phone I was promised a 5GB data and a voucher worth R10000 for books I'm still awaiting this, weeks has passed and still you have given me the worse service. I even cancelled one of my contracts as I don't feel to be associated with Vodacom no longer.</p> <p>Thanks.<br />Michael Nelson</p>

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2017, 10:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team