1 reviews | Active since Nov 2016

02 Nov 2016, 12:45

Poor after sales service from Vodacom

<p>For the last few months I have not been receiving my 2GB data as per my contract taken out. Top it off with vodacom charging me almost R800 extra for running out of data... this when I have a top up contract! I called customer care only for the lady to tell me I have to get the original salesman to sort it out... but I can't even get a hold of him! </p> <p>Clearly Vodacom does not want my business nor care about their after sales service!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Nov 2016, 12:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team