MB
Mark B
1 reviews | Active since Jan 2013
08 Jan 2021, 12:34
POOR AFTER SALES SERVICE
After my last complaint to Hellopeter. I have literally spent a week of my time calling and sending email to get my E-SIM connected. After my upgrade where the service was disconnected without my authorization. It has been a absolute nightmare. All i get from VODACOM is apologies for the inconvenience, where nothing is done. It is absolutely shocking how a large company like VODACOM provides such poor service.
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Replies (1)Vodacom's replyOfficial
08 Jan 2021, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
