EM
ETHEL M

1 reviews | Active since Mar 2014

30 Mar 2015, 10:51

POOR AFTER SALES SERVICE

I have been a Vodacom client for the past 10 years. Last week Tuesday I get a call from a Vodacom telesales saying they are offering me 1 Vodafone 3G 7\ tablet for R119 per month with a specific amount of data. It seemed like a very good offer so I accepted. I spent 15 minutes on the phone giving my details. I was told the tablet would be delivered to my place of choice within 3 working days. By Thursday I already had my tablet. I thought wow wonderful service. It is now Monday (5 days after deliver of this device)

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 16:24
Official
Hello GIVEMEABREAK2,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites