EM
ETHEL M
1 reviews | Active since Mar 2014
30 Mar 2015, 10:51
POOR AFTER SALES SERVICE
I have been a Vodacom client for the past 10 years. Last week Tuesday I get a call from a Vodacom telesales saying they are offering me 1 Vodafone 3G 7\ tablet for R119 per month with a specific amount of data. It seemed like a very good offer so I accepted. I spent 15 minutes on the phone giving my details. I was told the tablet would be delivered to my place of choice within 3 working days. By Thursday I already had my tablet. I thought wow wonderful service. It is now Monday (5 days after deliver of this device)
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Replies (1)Vodacom's replyOfficial
30 Mar 2015, 16:24Hello GIVEMEABREAK2,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply30 Mar 2015, 16:24
Official
Hello GIVEMEABREAK2,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
