Poor after sales service

Lebo came and sold Vodacom Fibre to the home to us on 15 October 2018, we signed a contract for R860 month-to-month promotion 20/2Mbps Fibre line with free installation and activation. Vumatel installed our line on 26 October 2018 and now we are still waiting for Vodacom to complete the installation. Trying to contact Lebo 3 times for assistance and being told the manager will be informed, we now get ignored by Lebo and Annah Manyelo from CreativeCounsel who assisted in the sale of this contract. This is very poor after sales services.