Poor after sales Customer relations
<p>Vodacom after sales department has the worst service I`ve ever experienced, I ordered a contract on 1 Decemember and was promised I would get the device in 3 days, its now 9 December, I call EVERYDAY but NOBODY returns my call, I get promised everytime the phone will come the next day BUT NOTHING happens</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still no call from Vodacom...
Still no call from Vodacom...