JV
Jay-Dee Verster
1 reviews | Active since Feb 2019
09 Mar 2023, 07:48
Poor administration service
I have cancelled my contract and paid the outstanding amount that I was quoted on and signed the relevant documents. But I am still getting billed for the contract. This needs to be sorted out ASAP.
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Replies (2)
Vodacom's replyOfficial
09 Mar 2023, 10:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2023, 10:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JV
Jay-Dee Verster's updateReviewer Update
19 Mar 2023, 14:52I have still not been contacted
JV
Jay-Dee Verster's update19 Mar 2023, 14:52
Reviewer Update
I have still not been contacted