1 reviews | Active since Aug 2016
Poor Administration and unjustified charging
In May of this year I notified Vodacom that I wished to cancel a Contract. At the end of July I was still charged, and according to the Website, I will be charged at the end of August as well. This is unacceptable, and want an immediate refund and assurances that the contract is cancelled and closed.
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic