MS
Mark S
1 reviews | Active since Mar 2025
09 Dec 2025, 16:48
Poor Administration and False promises
I have been trying for 14 months to get Vodacom Business to reflect my business VAT number on all Tax Invoices. I have sent them my VAT Registration on 10 occasions and have been assured that the VAT number has been updated on my account, and every Tax Invoice for 14 months still fails to reflect the VAT number.
I have also tried to get my address to reflect correctly and have sent Vodacom proof of address, but for 14 months, the address has been incorrect.
Poor show. Vodacom, your administration leaves a lot to be desired, as do your false promises and assurances.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
10 Dec 2025, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Dec 2025, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Dec 2025, 11:23Dear Mark,
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards, Vodacom Consumer Website Team
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Dec 2025, 11:23
Official
Dear Mark,
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards, Vodacom Consumer Website Team
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards, Vodacom Consumer Website Team
Best regards,
