tM
thato M

1 reviews | Active since Jul 2018

13 Jan 2019, 07:39

Poor a service and empty promises

I'm so tired of vodacom after speaking to then many times about a migration that did on my contract which I didn't want and they promised to put me back on my old contract they as still billing me on the new one which is almost twice to what I was paying.Is this how this company operates forcing people to be on contracts that they can't afford? Clearly it's all about making money for them because they don't care about their clients.So I can see that you don't wanna help me just keep on *****ing my money but this year will be the last because I'm moving to Telkom when this contract expires.im tired !!!!!

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Replies (2)
Vodacom
Vodacom's reply13 Jan 2019, 10:55
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply14 Jan 2019, 11:03
Official
 Dear Thato 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further 

Vodacom Consumer Website Team