CC
Carla C

1 reviews | Active since Apr 2017

09 Apr 2017, 16:58

Poor

<p>Vodacom takes monies out of your account without your concent! For 3 months they took money for 2 extra contracts out of my account. This month they took 2 month's money out of my account without any notice or concent. I want to stop all my contracts with VODACOM as well as advise everyone using Vodacom or thinking of moving to Vodacom to move. This is unacceptable! </p>

0
Replies (1)
Vodacom
Vodacom's reply10 Apr 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,