Poor

Response from vodacom 2 days ago:

"Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards, Vodacom Consumer Website Team"

2 Days later and still NO response or any form of contact from this USELESS company!!!

Opened 2 ********** accounts on my name, this was done without ANY documentation or my consent. I had to take time off at work to get all the relative documents as requested by vodacom and they still suspend my service without warning!! This after I made a payment on 15 Nov and my next debit order date is only 15 Dec???????

Vodacom pride itself in "connecting people", this is the biggest lie. Maybe vodacom must change their name to zuptacom, USELESS bunch of people!!