Poor

Day 6, No Internet Service!!! Debit Order Reversed. No connection, no payment. It's my right as a paying customer for a service I don't have.

Always offline Vodacom Fibre offline since the 25th of December 2024. No one to explain when service's will be restored. Debit order reversed for services not rendered. I have phoned again today, sorry we don't know on a ETA for a technician to be sent to your premises. This has been the 8th time in the last months that we are offline. No service, no payment. Had to spend R349 for Data to stream as I dont have a service provider.

Good Day

I was told last Week that Mr Klopper will contact me.

Day 7 without internet!!!! And now this SMS?

Dear Vodacom Customer. Your service ticket with reference number EC-1U8A-1I0E78 has been closed. Thank you Vodacom.

Day 8 without internet!!! Absolutely no feedback from anyone! Useless provider. I will never recommend them. I have been a customer since COVID 2020 had no issues. No compensation at all for services been down for a week. No payment no service!! I will not pay for this month's service as there were no services rendered. It is not my problem as jy cannot maintain your fibre line. Was told by a technician that we will have to maintain junction box that's full of Ants. Not my problem and not in my Yard. This is their responsibility. I want an answer, as there is absolutely no, but no customer service from VODACOM FIBRE. PHONE ME

Day 10 No Fibre internet!!

Michell contacted me and stated that a Technician will be here Monday the 06th of January 2025. I had to put leave in to wait for him. It's now 17:35pm and Guess what? No one pitched up. Mrs Michell Eloff also doesn't answer her cellphone. Day 13 no Internet. Absolutely No service at all! So Vodacom Please contact me, Thank you.

Day 14 no internet - No feedback from anyone.