Poooor service at my cost
<p>I have a contract and 2 months ago i could upgrade. I went to rtb vodashop to upgrade and wanted to upgrade with a hp pavilion 15 6th generation laptop. I have been waiting 2 months now for my laptop and when i go there they say they have not recieved it yet. A month ago i payed my bill late bacause my company paid me late and they gave me a fine of R120 on a contract i pay R270 a month and when i phoned them about it they said thats how it works i must pay it. So i have been paying for something i have been waiting for over 2 months now and am sick of it!!! Vodacom you suck because my laptop is my bread and butter and now i am stuck because of you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Its a week later and vodacom has still not contacted me or solved my problem. My debit order has still not gone off and now they are going to charge me a fine again and its not my fault i am so frustrated can someone please help me
Its a week later and vodacom has still not contacted me or solved my problem. My debit order has still not gone off and now they are going to charge me a fine again and its not my fault i am so frustrated can someone please help me