Pooooor service

Item: Vodacom
Rating: 1
Author: Dean S

I have been trying to get a funeral cover removed from my line for the past 3 months. No one is able to remove or credit money back which is basically taken ilegaly from my account.

I want this to be sorted today still

I have called customer care, when to the store and the funeral cover with no help.

Vodacom has never been this pathetic before its actually a shame

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Jun 2020, 09:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply18 Jun 2020, 09:13

Official