TP
Tinus P
1 reviews | Active since Jan 2019
07 Oct 2020, 11:33
Poooooooor customer service
Poooooooor pooooor service Vodacom. I have been on the phone now for almost 1 hour. Vodacom does not know what is going on in their own business and that is the reason why customer care delivers poor service and we have poor signal. Vodacom I want to cancel my contract and I am not paying a cent to do it because of poor signal! Can someone pleaaaaaaase assist. Someone that knows what they are doing.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Oct 2020, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2020, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TP
Tinus P's updateReviewer Update
07 Oct 2020, 14:22Ja Vodacom. Same stupid reply as previously
TP
Tinus P's update07 Oct 2020, 14:22
Reviewer Update
Ja Vodacom. Same stupid reply as previously
TP
Tinus P's updateReviewer Update
10 Oct 2020, 02:02Vodacom, I am still waiting. Why I am I still paying for something I can not fully use. Please cancel my contract so that I can go to a service provider that can actually provide me a service. Stop dragging feet and prolonging in order for you to get out the last cent. This has been going on for weeks.
TP
Tinus P's update10 Oct 2020, 02:02
Reviewer Update
Vodacom, I am still waiting. Why I am I still paying for something I can not fully use. Please cancel my contract so that I can go to a service provider that can actually provide me a service. Stop dragging feet and prolonging in order for you to get out the last cent. This has been going on for weeks.