SK
Sandra K

1 reviews | Active since Mar 2011

17 Jan 2018, 12:38

Points

Hi please find your rewards menu. It may sounds like nothing but it is very important that you have correct information at all times. your rewards on talking points says redeem 100 point for 100MB but when the transaction goes through its actually 150 points for 100MB.

Thank you

0
Replies (1)
Vodacom
Vodacom's reply17 Jan 2018, 13:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,