****thetic service

<p>I am very disappointed with the service(or lack thereof) I have received from Vodacom in the last 4 weeks. Vodacom erroneously debited R950+ too much from my account. I logged the issue, and I was advised that this was a mistake from Vodacom's side, and that they will refund me. I have been waiting 4weeks for a refund now!</p> <p>I spoke to the supervisor in accounts on Friday(17 February), and with a very nonchalant, super unprofessional manner told me that I should wait 7 working days.</p> <p>This is Bull****! as the mistake was on Vodacom's side, and not on my side. I CAN NOT wait that long for a refund!<br /><br />I complained on Facebook aswell, and they told me that someone will give me a call, which also didn't happen. I can't believe the absolute TERRIBLE service that I am receiving from Vodacom. I am currently looking to change my service provider, as I can not accept such horrible service from you.</p> <p>UNACCEPTABLE!!!</p>