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lettie D
1 reviews | Active since Sept 2018
17 Oct 2025, 08:50
Pls cancel my contract cellphone
I am honestly not happy with the way Vodacom treated my cancellation that I had done in July 2025.
I cancelled my contract cellphone and still they take money from my account can the matter be sorted as I will end up not paying for this account.
The number is ***.
Pls cancel this contract.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Oct 2025, 10:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2025, 10:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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lettie D's updateReviewer Update
23 Oct 2025, 08:46Please rectify my credit score as it is affected now for August. I had cancelled the contract and I still dont understand why i was charged now my credit score is also affected. pls rectify this issue Ref EC-21S9-1EO6KS. This cant happen to me as I even app**** for a home loan.
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lettie D's update23 Oct 2025, 08:46
Reviewer Update
Please rectify my credit score as it is affected now for August. I had cancelled the contract and I still dont understand why i was charged now my credit score is also affected. pls rectify this issue Ref EC-21S9-1EO6KS. This cant happen to me as I even app**** for a home loan.
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lettie D's updateReviewer Update
05 Nov 2025, 12:51Please email me a letter indicating that I didn't have a missed payment for August as now my credit score is affected, I need to dispute that.
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lettie D's update05 Nov 2025, 12:51
Reviewer Update
Please email me a letter indicating that I didn't have a missed payment for August as now my credit score is affected, I need to dispute that.