MM
Matilda M

1 reviews | Active since Apr 2017

04 May 2017, 16:05

Pleased with service recived

<p>After laying two complains vodacom finally contated me, I spoke to a guy who was very friendly, he did his outmost best to help me. Due to my issues not being in his department ( field of service) he then told me that he will send my complain to the other department of which I recived a sms as proof that he did send my complain and I have to wait for two working days for the next respond.Over all I was happy with the level of service I recived.</p>

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Replies (1)
Vodacom
Vodacom's reply05 May 2017, 07:18
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team