Please.close your fibre business and let somebody who actually care provide Internet!!!

Fibre line went down sometime on Sunday evening/Monday morning. Called to report and do remote fault finding at 6:30am and found fault could only be on the fibre line. "We will mark it as priority and get it fixed for you"...Tuesday...already 26hrs+ down!!! Called...your service report has not been send to a team for today..."we are still in our acceptable window" of 48-72hrs...and still my work has to wait while Vodacom Manager S.... couldn't care less!!! Now I see why they are lower rated than Telkom as an ISP!!!