1 reviews | Active since Jun 2015
Please Vodacom, leave me unsubscribed from any and all pay services!!!!!!!!!!!!!!
Really, how many more complaints do i have to type into this web site? I am beyond frustrated, only logical thing remaining for me is to port to another service provider.
Yes i have received the once of R55, and yes anybody is gratefull for free airtime; but really somehow vodacom got it right to block certain subscriptions to which im gratefull; but i just received a sms from + ********** ********** 24 telling me i have just subscribed to Vuclip games @ R5 a day.!!! I was driving, not even close to my phone and the internet! Now explain this to me! How could i click on something if im not on my phone, and worse of all i immediately went to cancel subscriptions and guess what it comes as 3 different subscriptions! So there you go another R15 gone at least from another subscriber without ever knowing where it went and most importantly why??? Really i think i shall just port this number, it seems that is the only way i am going to put this matter to rest.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
