Please Vodacom get real
Vodacom at least contacted us after leaving a second review. But we are losing business as we still have no booster installed. Clients were very unhappy this morning not being able to contact the office for their taxi . The young ladies nearly ended up walking.
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Replies (2)
Vodacom's replyOfficial
17 Apr 2021, 16:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2021, 16:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Apr 2021, 12:07Dear Jacqueline Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent your network query to the Network Team for further assistance.
Your reference number is *** Regards Vodacom Consumer Website Team
Your reference number is *** Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2021, 12:07
Official
Dear Jacqueline Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent your network query to the Network Team for further assistance.
Your reference number is *** Regards Vodacom Consumer Website Team
Your reference number is *** Regards Vodacom Consumer Website Team
Best regards,